AMO products: Servicing through HEIDENHAIN Traunreut

For services such as replacement devices, repairs, and phone support for AMO products, there is a now a centralized point of contact: the HEIDENHAIN Customer Service team.

Of course, the HEIDENHAIN Customer Service team provides the same high level of service as AMO. To ensure the same rapid support, we have accumulated large inventories of replacement devices.

The HEIDENHAIN Customer Service team can help you with the following offerings:

• Replacement devices
• Phone support
• Repairs
• Field servicing for the AMO POSI 6 product line

Customer Support team

Phone: +49 8669 31-3121

Email: service.order@heidenhain.de

Encoders helpline

Phone: +49 8669 31-3104

Email: service.ms-support@heidenhain.de

AMO will continue selling encoders. And service agreements for topics such as extended warranties, material stocking, and on-site support for AMO products are not part of the service portfolio of the HEIDENHAIN Customer Service team.